AHRMM20 Virtual Conference FAQ

AHRMM’s top priority is the health and safety of our attendees, members, sponsors, exhibitors and staff. We have been closely monitoring COVID-19 and its impact on daily life. After careful consideration, including CDC recommendations, local restrictions on in-person gatherings and the need for hospital and health system staff to remain onsite fulfilling their essential roles, AHRMM has made the decision to transition AHRMM20 from a live event scheduled July 26-29 in Austin to a virtual event in September that will keep us connected and engaged. 

Thank you for your patience and support while we finalize the details for the AHRMM20 virtual event as quickly as possible. Questions regarding registration options for attendees as we transition from a live event to a virtual event will be communicated on Tuesday, June 2. Exhibitors’ will receive additional information following  webinar in early June.


Please check back frequently, as we will be updating this page with new information when we have it available. 

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Virtual Conference Facts and Questions – AHRMM20

Why did AHRMM decide to transition AHRMM20 to a virtual event?
Recognizing the ongoing efforts of hospital and health systems fighting COVID-19 in their communities while also providing care for other patient needs, AHRMM has made the decision to transition the in-person conference, scheduled for July 26-29 in Austin, to a virtual conference and exhibition later this summer. During this unprecedented time, we support Texas’s phased reopening, which does not allow large events and understand that hospital and health system leaders must remain onsite. 

Will the dates of the conference stay the same?
No, the virtual AHRMM20 will not be held over July 26-29. We are working on finalizing the dates and expect to share those dates in early June. You can expect to see some changes to the schedule to ensure that the format of our conference works with a virtual experience and to be mindful of your time and availability.

What is the cost of the virtual event?
Pricing for the virtual event will be included in the announcement of the event dates. Those who registered for the in-person conference will be contacted separately with information regarding pricing and registration options.

What will the virtual event be like?
Live and pre-recorded sessions will be made available on-demand for 12 months. There will be keynotes, breakout sessions, a virtual exhibit hall, networking in online lounges, learning pavilion sessions and other virtual gathering spots. Attendees will be able to chat in real-time with other attendees, speakers, exhibitors, sponsors, chapter leaders and AHRMM staff. A virtual exhibit hall will also be available so that attendees can learn about the latest innovations, products, services and resources for the health care supply chain field. Special reduced rate offers, games and prizes will be available to all attendees who participate in AHRMM’s virtual event.

Will I still receive continuing education credit (CECs)?
Yes, you will have the opportunity to earn CEC credits through the virtual platform – possibly even more than you would have been able to earn by attending the live conference AND you can do it at a time convenient for you – from your desk or at home. Take the knowledge you learn and share it with your team members who were not able to attend.

The meeting has transformed to a virtual conference. What will happen with my registration?
An email was sent out on May 19 to all registrants informing them of the transition to a virtual conference. Additional information regarding registration options will be communicated Tuesday, June 2.

What about my hotel?
Attendees who booked a hotel in the official AHRMM housing block at the JW Marriott Austin will have their reservation automatically canceled by hotel with no charge. You will receive an email confirming that your reservation has been canceled. If you have any questions or need additional assistance, please call please call the hotel directly at 512-474-4777. Attendees who did not book a hotel in the official AHRMM hotel must contact their hotel/lodging directly to cancel reservations.

Are you refunding flight or travel costs?
AHRMM does not manage refunds related to individual flights or travel costs. Please contact your travel agent or airline directly to discuss specific cancellation policies and refund information.

I’m an exhibitor at AHRMM20, what will happen with booth?
An email was sent out on May 19 to all exhibitors informing them of the transition to a virtual exhibition. There will be an AHRMM20 Virtual Conference webinar in early June that will outline virtual exhibition opportunities.

I am a sponsor at AHRMM20, what will happen with my sponsorship?
AHRMM will work in partnership with each sponsor to shape an experience that delivers the same or greater value as you would have had at the live event. Please contact Debbie Sprindzunas, at dsprindzunas@aha.org for more information.

I am a speaker, how will this affect me?
We are in touch with speakers with a variety of options and details on participation in the virtual event. 

I belong to a chapter, if there isn’t a Leadership & Achievement Reception, how will my chapter be recognized? 
Chapters will be recognized for their accomplishments. The AHRMM staff and the Chapter Relations Committee are working on the details and will have more information mid-June. 

Will there be an in-person AHRMM Conference & Exhibition in 2021?
Yes, we are still planning to hold the in-person AHRMM Annual Conference in Boston, August 8-11, 2021.

I need additional assistance. Who should I contact? 
Please reach out to AHRMM’s team at ahrmm@aha.org. Please allow up to 3 business days for a reply.

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